14" Mandarin Thai Wok Carbon Steel Round Bottom Skillet Riveted Wood Handle Pan

14″ Mandarin Thai Wok Carbon Steel Round Bottom Skillet Riveted Wood Handle Pan
Product Description:
No other pan in your kitchen has the versatility of a good wok pan! Woks aren’t just for Asian cuisine anymore; the design of the wok pan is perfect for cooking a variety of dishes. Unlike a traditional skillet, which cooks from the bottom of the pan only, the wok features high steep sides that cook foods from all sides. As food is tossed around the pan, it is cooked extremely quickly and thoroughly due to the even heat distribution. There is no substitute for a good wok when you need to saute and serve in large quantities, and this carbon steel mandarin wok is the perfect solution.
Features:
18-gauge hand hammered, cold forged steel
Great for stir-fry, ethnic cuisine, or stews
Ideal for display cooking
Break-resistant, riveted steel handle with a wood extension
8 1/2″ long, sturdy grip handle
Care and Maintenance:
Before use you must Pre-Season pan and hand-wash only with warm soapy water!  Do not place in dishwasher or use  acidic chemicals to clean. Rust may form if not properly seasoned and cleaned.
SHIPPING
Shipping is FREE
to the lower 48 States and products ship within 3 business days of payment. We do not accept P.O. Boxes.
We don’t ship to Hawaii, Alaska, Puerto Rico, US VI, (US Protectorates) or Military Addresses APO/AFO. Please clearly provide a physical address where you wish your item shipped
Weather, High Postal Traffic, and performance of shipping companies are outside of our control.
We promise to process and ship your order within the specified time
Listed in the listing.
Standard shipping typically takes 3-10 business days.
The item is shipped directly from our supplier. In the unlikely event that the item is sold out or on back order,
we will contact you to see if you want to wait a few days or we will refund 100% of your money.
RETURNS
We offer a 30 Day Return Policy on items which you are not completely satisfied with.
Damaged Items Policy
For damage we state, “Upon receiving your order, please inspect it for any damaged, lost, or missing items. If any part of your order is missing or damaged, please keep the items and packaging and contact us within 5 business days of receipt so we can find a solution for you. We may request pictures of the damage to help with this process.” For this amount of damage which we would consider cosmetic, this would be something we are able to offer a partial refund for.
And that is just because we have no way of absolutely guaranteeing that a reshipment would not have similar cosmetic damage from transit.
You have the option for a FULL REFUND.
Bulk Item Policy
Larger items and equipment are more expensive than ground shipment, so they require special handling.
Inspect your shipment for damages before the carrier leaves.
Make note of the damages on the delivery receipt before signing.
Contact our team within 1 business day.
Keep any damaged packing materials.
Take pictures of the damaged packaging and equipment.
Returns for products due to Change of Mind or Buyers remorse are the responsibility of the customer to pay for the return shipping (No Exceptions!)
Please contact us for a Return Merchandise Authorization (RMA) number
Please allow for up to 5 business days to process your return and issue the refund.
Customer Satisfaction Promise
We promise to serve every customer to the best of our ability. If you are not 100 % satisfied with your purchase,
Please contact us FIRST
.
Our team is here to help and answer all your questions and concerns.
We will do our best to resolve any issues with your purchase.
Feedback
Your satisfaction is our goal and we love to hear back from our clients.
We will greatly appreciate your positive feedback following your shopping experience with us.
Positive Feedback helps our small business grow and put us in front of other great customers like you!